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Contact Us

Have a question, issue, or feedback? We'd love to hear from you.

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Email us
For general enquiries
contact@spotify-downloads.com
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Privacy & Legal
Data requests, GDPR, legal
contact@spotify-downloads.com
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Billing support
Subscriptions, refunds
contact@spotify-downloads.com
⏱ Response time
We typically respond within 24–48 hours on business days.

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❓Common Questions

  • Download stuck at 0%? — Try a different track or wait a few minutes. YouTube occasionally rate-limits requests.
  • Can't download Spotify-curated playlists? — These are blocked by Spotify's API. Save the playlist to your library and share your copy instead.
  • Want a refund? — Email us within 7 days of purchase.
  • How do I cancel my subscription? — Log in to your account, click your avatar, and select Manage Subscription.